ABSOLUTELY FREE on orders to the United States, Military Bases, and
The business that eventually evolved into Rock Ridge was started in 1999. Our goal is to make you happy by providing quality products at a great value, with the best customer service available.
When you make a purchase on line, you want to know that:
* We have your order.
* We are processing your order.
* And you want your order as quickly as possible.
Our system sends an email as soon as we get your order. We send another with tracking information when your order is processed. We process almost orders same or next business day. Being in the center of the country means that most orders are delivered in 2 to 3 days - even when you choose FREE SHIPPING!
We want you to return to us when you need to make your next purchase. Let us know what we need to do to make you happy.
Our contact information
By email: firstname.lastname@example.org
By standard mail:
Rock Ridge Sales, Inc.
48252 263rd St
Brandon, SD 57005
If you have a problem, please contact us via email or phone. If you aren't happy, we'll do what we can to make it right with you.
Returns Policy - You may return any item sold by Rock Ridge Sales, Inc. within 14 days of your purchase. Products should be returned in sale-able condition. We do not cover the shipping costs associated with returns. You will receive store credit for your return. Returns/refunds are not accepted on items purchased with store credit.
Incorrect shipments - If you receive a product which is not what you ordered, please contact us. We will send the correct items with a return label for the product you received.
Defective Products - If you receive a defective product, please contact us. We will replace it.